RecallDelivery Intelligence from Jira history

Stop Re-Solving
Already-Solved Problems

Before teams write a single line of code, they spend real time rediscovering answers that already exist in Jira. Recall brings relevant historical context to the surface.

Works directly with Jira Cloud
No workflow changes required
Research-Backed Insights

Industry Benchmarks

Based on peer-reviewed studies and large-scale industry surveys

Industry-wide benchmarks shown for context. Actual impact varies by organization.

12-30%
of bug reports are duplicates
in large software projects
20-40%
of development effort
spent on rework and re-solving known problems
61%
of developers spend 30+ min/day
searching for answers and context
~30 min
to fully resume work
after being interrupted
Sources: MDPI Research, Capers Jones / CISQ, Stack Overflow Developer Survey 2024, UC Irvine

Recall focuses specifically on reducing duplicate discovery and rework caused by rediscovering already-resolved Jira issues.

The Problem

Jira stores years of history, but teams still:

Discover duplicates only after analysis has already begun

Re-create bugs that were already fixed

Re-investigate problems with existing answers

Lose context as teams change or scale

Depend on memory, labels, or manual search

The result is unnecessary work and reduced delivery predictability.

Jira remembers everything —
but it doesn't learn from it.

The Recall Solution

Intelligence Layer for Jira

Recall adds a lightweight intelligence layer on top of Jira Cloud. It continuously learns from resolved issues and surfaces relevant historical context.

Analyzes resolved issue titles, descriptions, and resolutions
Proactively surfaces similar resolved issues
Suggestions are ranked and limited to avoid noise
Context available before engineering time is spent

No workflow changes. No process enforcement.

1
New Issue Created
Bug report submitted by QA
2
Recall Analyzes
Searches all resolved issues
Context Surfaced
Similar issues with resolutions

How Recall Works

Seamless integration that requires zero process changes

Conceptual overview — validated with early users. Details may evolve.

1

Learn from Resolved Issues

Recall continuously learns from resolved issue titles, descriptions, and resolution notes.

2

Instant Match Suggestions

When a new issue is created, Recall proactively surfaces similar resolved issues.

3

Context That Matters

Teams see examples of how similar problems were handled in the past.

4

Less Redundant Work

Historical context is available before engineering time is spent.

Benefits for Engineering Organizations

Measurable improvements backed by research

Reduce Wasted Effort

Prevent duplicate investigations and re-solving of known problems, directly reducing engineering waste.

Improve Delivery Predictability

Fewer surprises from rediscovered issues means more consistent sprint outcomes and release timelines.

Maintain Quality at Scale

Surface relevant historical context before engineering time is spent, catching issues earlier in the cycle.

Preserve Institutional Knowledge

Make historical resolutions accessible even as teams evolve, grow, and change.

Who Benefits Most

Recall is designed for organizations where Jira knowledge spans teams, products, and time

Engineering Leadership

  • CTOs and VPs of Engineering seeking delivery efficiency
  • Directors and EMs managing multiple teams or products

Product & Quality

  • Product managers responsible for backlog hygiene
  • Quality leads tracking recurring issues and regressions

Support & Service Desk

  • Support teams creating Jira issues without historical context
  • Service desk teams triaging incoming requests

Best fit: Mid-size to large Jira Cloud instances where institutional memory matters.

What Recall Is Not

To set clear expectations

Does not replace human decision-making

Does not enforce estimates or planning commitments

Does not predict delivery dates

Recall simply ensures teams don't rediscover what they already know.

Interested in solving this problem?

We're validating Recall with a small number of engineering-led teams. If this resonates, request early access and we'll reach out to learn about your context.

Early access
Founder-led
No obligation

Request Early Access

We're validating Recall with a small number of engineering-led teams.

We'll review your request and reach out to schedule a short conversation. No obligation.